PRIVACY POLICY
LUMINA PRODUCT REVIEWS & REWARDS
Last Updated: February 25, 2025
This Privacy Policy describes how Lumina ("we," "our," or "us") collects, uses, and shares information in connection with your use of our product review and rewards application (the "App") for Shopify stores.
1. INFORMATION WE COLLECT
1.1 Information You Provide to Us
Account Information: When you register to use our App, we collect information such as your name, email address, password, and other contact details.
Store Information: As a Shopify app, we collect information about your Shopify store, including store name, URL, contact information, and plan details.
Review Content: When you submit product reviews through our App, we collect the content of those reviews, including ratings, text, and any images you upload.
Reward Program Information: To facilitate our rewards program, we may collect additional information including shipping addresses, reward preferences, and redemption history.
1.2 Information We Collect Automatically
Usage Information: We collect information about how you use our App, including pages visited, features used, actions taken, time spent, and referring pages.
Device Information: We collect information about the device you use to access our App, including device type, operating system, browser type, IP address, and mobile device identifiers.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our App.
1.3 Information We Receive from Third Parties
Shopify Data: We access information from your Shopify store with your permission, including order history, customer information, and product details to facilitate review collection and reward distribution.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
- Provide, maintain, and improve our App's functionality
- Process and display product reviews submitted through our App
- Manage and administer the rewards program
- Communicate with you about your account, reviews, or rewards
- Send marketing communications, in accordance with your preferences
- Analyze usage patterns to improve our App's performance and user experience
- Prevent fraudulent use of our services
- Comply with legal obligations
3. HOW WE SHARE YOUR INFORMATION
3.1 Shopify Store Owners
We share review content and related information with the Shopify store where the review was submitted. This enables store owners to display your reviews on their website and manage reward distributions.
3.2 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance.
3.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. DATA RETENTION
We retain your information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.
5. DATA SECURITY
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.
6. YOUR RIGHTS AND CHOICES
6.1 Account Information
You can update or correct your account information at any time by logging into your account or contacting us.
6.2 Marketing Communications
You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in each communication.
6.3 Cookies
Most web browsers are set to accept cookies by default. You can usually set your browser to remove or reject browser cookies.
6.4 Data Subject Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request that we correct inaccurate or incomplete information
- Request deletion of your personal information
- Request restrictions on our use of your personal information
- Data portability
- Object to our processing of your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
7. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.
8. CHILDREN'S PRIVACY
Our App is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will promptly delete that information.
9. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
10. CONTACT US
If you have any questions about this Privacy Policy, please contact us at:
Bingsviken Consulting AB
Email: info@bvconsulting.se
Address: Ringvagen 65, 263 63 Viken, Sweden
11. ADDITIONAL INFORMATION FOR SPECIFIC JURISDICTIONS
11.1 For California Residents
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. For more information, please see our California Privacy Notice.
11.2 For European Economic Area, United Kingdom, and Swiss Residents
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and UK GDPR.
Legal Basis for Processing: We process your personal information on the following legal bases:
- Contractual necessity
- Legitimate interests
- Consent
- Legal obligation
International Transfers: When we transfer your personal information outside the EEA, UK, or Switzerland, we ensure that appropriate safeguards are in place.
Data Protection Authority: You have the right to lodge a complaint with a data protection authority about our collection and use of your personal information.